Finding Your Voice, Finding Your Tribe

23-Oct-2018 / by Emma Serlin posted in Social & Cultural, Accent softening, communication, workplace communication

The BBC has just released their findings from the world's largest loneliness study. 55,000 people took part in the BBC's Loneliness Experiment in collaboration with the Wellcome Collection. The people who took the survey were asked how they would define the feeling of ‘loneliness’. The results were surprising. In fact, being around people or not has no bearing on loneliness. Instead, it’s a more complex notion. In the top five responses, for example, was that people felt loneliness was simply not feeling understood.


Read More

5 tips for overcoming presentation nerves

28-Aug-2018 / by Emma Serlin posted in Social & Cultural

Your stomach is queasy, your palms are sweaty, and your mind has gone blank about your opening lines. It's the bog standard, presentation heebie jeebies kicking in. If this sounds familiar, how about some tools to blast them out of the water once and for all?

Read More

Why honest and open communication is key to getting respect at work

14-Aug-2018 / by Emma Serlin posted in Social & Cultural

We hear it all the time. Honesty and openness is the cornerstone of any healthy relationship. Why then do we approach our working relationships with any less transparency than we do in our personal relationships?

Read More

How to deliver the perfect wedding speech

10-Aug-2018 / by Emma Serlin posted in Social & Cultural

The special day has arrived. As you stand up to deliver your speech you gently tap the side of your glass invitingly. Heads dressed in white from the neck downwards turn in your direction like a flurry of flamingos. It’s your time to shine!

Read More

How to speak eloquently

18-Jul-2018 / by Emma Serlin posted in Social & Cultural

Have you ever listened to a brilliant speaker and felt captivated by the music of their speech, the poetry of their words and the resonance of their voice? Then they probably have that magical combination that we call eloquence. 

Read More

Why do we struggle with communications at work?

4-Jul-2018 / by Emma Serlin posted in Social & Cultural

The workplace is fraught with different pressures. “Am I good enough?” “Have I achieved my KPI’s?” “Do I deserve this job?” “Am I justified in asking for that pay rise?” “What does my boss think of me?” At one point or another, most of us have asked ourselves at least some of these questions.

Read More

How to soften an accent (without losing it altogether)

2-Feb-2018 / by Emma Serlin posted in Accent softening, ebook, Social & Cultural, effective communication

Accents are important. They are an intrinsic part of who we are. They are part of our heritage. They tell the story of our background and our culture. So, why would we want to get rid of them? Well, as much as they are an asset to us, accents can be a double-edged sword, and for many they represent a conflict. For, while on the one hand, our accents are an integral part of our identity; on the other hand, for a non-native English speaker living and working in the UK, an accent can feel like it gets in the way of effective communication in English. And that can be a problem.

Read More

Accent softening: let's talk about vowels

20-Sep-2016 / by Emma Serlin posted in english RP, Social & Cultural, words, Accent softening, elocution, vowels, classes, pronunciation, talk

Vowels have a greater impact on accents than we think.

When looking into accent softening, it is at first important to understand that it's no mean feat!

Read More

You’re never fully dressed without a smile

12-Aug-2016 / by Emma Serlin posted in communication, Duchenne smile, good first impression, smile, Social & Cultural, effective

Want to make a great first impression? Smile!

Never underestimate the power of a smile - after all, you're never fully dressed without one.

Let's try something. 
Picture someone smiling. Close your eyes if that helps.  I bet you're smiling too aren’t you? Now try it again. Visualise that smile, bursting onto someone's face, spreading to their eyes which are crinkling up with joy.

Read More

Mastery over the English Language—what would you most like to know?

24-Feb-2016 / by Emma Serlin posted in Social & Cultural

What do you want to know about speaking with clear, easy to understand English?

Read More