How to create connection anywhere, with anyone

How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have no friends at...

Written by Emma Serlin

Published: January 13, 2020

Social & Cultural effective communication workplace communication

How Easy Is It To Reduce A Native Accent?

Ok, let’s be honest - a lot of people would be offended by the title of this blog post. Why would anyone want to reduce their native accent? After all, our accents are part of our identity, our own...

Written by Emma Serlin

Published: May 6, 2019

Social & Cultural Accent softening effective communication elocution

Accents & Accent softening - The Good, The Bad and The Ugly

https://commons.wikimedia.org/w/index.php?curid=62765873 Do you sound different to the people around you? Do you feel like you don’t fit in? Or do you relish the fact that you’re just that little...

Written by Emma Serlin

Published: March 18, 2019

communication Social & Cultural Accent softening

Finding Your Voice, Finding Your Tribe

The BBC has just released their findings from the world's largest loneliness study. 55,000 people took part in the BBC's Loneliness Experiment in collaboration with the Welcome Collection. The people...

Written by Emma Serlin

Published: October 23, 2018

communication Social & Cultural Accent softening workplace communication

5 Tips For Overcoming Presentation Nerves

Your stomach is queasy, your palms are sweaty, and your mind has gone blank about your opening lines. It's the bog standard, presentation heebie jeebies kicking in. If this sounds familiar, how about...

Written by Emma Serlin

Published: August 28, 2018

Social & Cultural

Why Honest And Open Communication Is Key To Getting Respect At Work

We hear it all the time. Honesty and openness is the cornerstone of any healthy relationship. Why then do we approach our working relationships with any less transparency than we do in our personal...

Written by Emma Serlin

Published: August 14, 2018

Social & Cultural

How To Deliver The Perfect Wedding Speech

That special day has finally arrived. As you stand up to deliver your speech, you gently tap the side of your glass invitingly. Heads turn in your direction in a flurry and the anticipation is...

Written by Emma Serlin

Published: August 10, 2018

Social & Cultural public speaking Wedding

How To Speak Eloquently

Have you ever listened to a brilliant speaker and felt captivated by the music of their speech, the poetry of their words and the resonance of their voice?Then they probably have that magical...

Written by Emma Serlin

Published: July 18, 2018

Social & Cultural

Why Do We Struggle With Communications At Work?

The workplace is fraught with different pressures. “Am I good enough?” “Have I achieved my KPI’s?” “Do I deserve this job?” “Am I justified in asking for that pay rise?” “What does my boss think of...

Written by Emma Serlin

Published: July 4, 2018

Social & Cultural

How To Soften An Accent (Without Losing It Altogether)

Accents are important. They are an intrinsic part of who we are. They are part of our heritage. They tell the story of our background and our culture. So, why would we want to get rid of them? Well,...

Written by Emma Serlin

Published: February 2, 2018

Social & Cultural Accent softening effective communication ebook