Emma Serlin

Recent Posts

6 Steps For Christmas Party Survival

The Christmas party season is here again and you might be one of the lucky ones desperate to get there and let your hair down. But you may be one of the many bracing themselves for the trial ahead -...

Written by Emma Serlin

Published: December 9, 2019

Social & Cultural workplace communication small talk

Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

communication body language confidence effective communication Interview technique

How to Communicate With Your Team to Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem like a bit of...

Written by Emma Serlin

Published: November 12, 2019

Assertiveness workplace communication

Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

confidence effective communication business Assertiveness workplace communication

The Do’s and Don’ts of dealing with interruptions at work

Written by Emma Serlin

Published: October 10, 2019

Assertiveness workplace communication Meetings

Transform your presentation skills - from boring to inspiring

Engaging an audience can be daunting at the best of times. Especially when they believe the topic you are tasked with explaining has a lot in common with watching not-yet-dry paint. Even though...

Written by Emma Serlin

Published: October 2, 2019

presentations public speaking Meetings

How to do yourself justice in meetings

If you’re an introvert, meetings can feel like warzones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in such...

Written by Emma Serlin

Published: September 24, 2019

effective communication workplace communication Meetings

Managing multi-cultural teams: a guide to improving communication

In an increasingly multicultural workplace - and with team working on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that...

Written by Emma Serlin

Published: September 12, 2019

effective communication workplace communication

7 self-sabotaging things you’re doing at work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

Published: September 4, 2019

confidence Assertiveness workplace communication

How to go from ignored to adored at work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

Published: August 22, 2019

confidence effective communication workplace communication