Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

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The STAR method: how to improve your interview technique

How many times have you been in an interview situation and the moment you were asked a question, your mind went blank. Instead of the well-formed answer you ought to have given, a stream of panicked...

Written by Emma Serlin

Published: July 2, 2019

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5 Top tips for making a good first impression

First impressions make a lasting impression, or so the saying goes. Which means it’s extra important to get that first moment of meeting just right to win people over.

Written by Emma Serlin

Published: September 12, 2016

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Authentic speech: what does it mean and why should you care?

We all know what inauthentic communication looks and sounds like. Whether it’s a politician from an elite background trying to mimic a Northern working class accent to “get on the voters’ level”,...

Written by Emma Serlin

Published: July 23, 2015

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