How to nail THAT interview and bag your dream job

When we imagine how the coming year will be, some of us will feel vaguely disheartened, because there is a disconnect between the year we want and the year that our job determines we will have.

Written by Emma Serlin

Published: January 22, 2020

effective communication Interview technique Development

How to create connection anywhere, with anyone

How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have no friends at...

Written by Emma Serlin

Published: January 13, 2020

Social & Cultural effective communication workplace communication

Q&A with Emma - What are your resolutions & goals for 2020?

Thanks for sitting down with me. I know that you're a great believer in planning ahead and I know that you've spent time recently setting a vision and actionable goals for the year ahead for both...

Written by Penny McNamara

Published: January 3, 2020

Development Goals

Want to grow your confidence? Get out of your comfort zone.

There are few people who actively enjoy discomfort. The sheer fact that we are human gives us a preference for feeling in control. Discomfort probably doesn’t feature on the top 10 emotions we like...

Written by Emma Serlin

Published: December 31, 2019

confidence effective communication public speaking

What can we learn from Greta Thunberg's communication style?

At the age of just 16, Greta Thunberg is known all round the world as the face of the youth climate change movement. From her initial protests outside the Swedish parliament to being featured on the...

Written by Emma Serlin

Published: December 19, 2019

confidence effective communication public speaking

Mistakes bring powerful lessons - how do you communicate them?

Results sometimes may not be what we expect them to be. But the extent to which they feel like a failure really depends upon our perspective.

Written by Emma Serlin

Published: December 16, 2019

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6 Steps For Christmas Party Survival

The Christmas party season is here again and you might be one of the lucky ones desperate to get there and let your hair down. But you may be one of the many bracing themselves for the trial ahead -...

Written by Emma Serlin

Published: December 9, 2019

Social & Cultural workplace communication small talk

Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

communication body language confidence effective communication Interview technique

How to Communicate With Your Team to Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem like a bit of...

Written by Emma Serlin

Published: November 12, 2019

Assertiveness workplace communication

Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

confidence effective communication business Assertiveness workplace communication