5 Ways To Stop Mumbling!

20-Oct-2017 08:00:00 / by Emma Serlin posted in confidence, effective communication

Mumbling can sound a little bit like someone has a mouthful of food and eating it is far more important than communicating. It can also sound like a person doesn’t want to be heard, that they are in some way apologising for speaking. Or worse, they are ashamed of what they are saying.

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Elocution - Or How To Speak Clearly

19-Oct-2017 11:35:37 / by Emma Serlin posted in effective communication, elocution

Are you a great communicator?

Elocution is a rather dated notion nowadays and it's often associated with a certain way of speaking. This "received pronunciation" is a slightly posher but very neutral way of speaking; however, it's so much more than that.

Good elocution isn't about your accent, it's about how good a communicator you are. If you've ever wondered how to speak clearly, this is where you start.

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How To Handle Presentation Disruptions

11-Oct-2017 16:12:40 / by Emma Serlin posted in presentations

Whether we like it or not, the worst can happen when giving a speech or important presentation, our body can behave in ways we really don’t want it to, and other people can also. As was the experience of our prime minister on her recent Tory Conference party speech when she was interrupted by not only her own coughing fit but also a heckler.

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First Impressions Affect Communication

05-Oct-2017 12:02:08 / by Emma Serlin posted in communication, confidence, effective communication

First impressions matter. As the saying goes “You don't get a second chance at a first impression”. Ensuring that people see the best of you from the beginning will not only make those relationships and interactions easier, but will also improve and expand your network.

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The Equation For Effective Communication

03-Oct-2017 12:31:06 / by Emma Serlin posted in communication, presentations, public speaking

What if there was a simple equation that helped you to become a better communicator? Well, now there is! 

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What Is Good Elocution?

19-Sep-2017 07:36:00 / by Emma Serlin posted in communication, Accent softening, effective communication

Elocution is an antiquated term, usually associated with clichéd phrases such as ‘how now brown cow’, or Eliza Doolittle and Henry Higgins. We think it is a path to speaking properly, and it associated with received pronunciation, or a neutral non accented English.

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From Christmas Scrooge to Santa Rouge

23-Nov-2016 14:06:13 / by Emma Serlin posted in Uncategorized

How to turn grotty exchanges into delightful connections with six simple tips

Christmas should be a time of cheer, but so often things come up that can turn us more into a Christmas scrooge. In fact sometimes the festive period can press so many buttons we feel like a lift in a skyscraper. Up and down, up and down, the tiniest trigger and we are off…

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My Six Tips to Hilary Clinton to be a More Powerful Communicator

13-Oct-2016 11:02:47 / by Emma Serlin posted in Uncategorized

Like many of us, I have been enthralled by the unfolding events of the American elections,
and of course, as the director of London Speech Workshop, I can’t help but take a communication perspective. When I have read the sensationalist headlines about Trump, from his abusive attitude to women to his across the board racism, I like many, have felt reviled and appalled, how has this man got a shot at being the most important political figure in the world?!

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Power poses: the body language of winners

29-Sep-2016 11:24:25 / by Emma Serlin posted in body language, confidence, effective communication, olympics, power pose, Resources

With their arms raised skywards, fingers pointing and chests out, the Rio 2016 Olympians showed us some great examples of amazing power poses.

Thinking back on the games, it’s easy to find oneself gasping at the sheer talent and determination of the athletes on display. The Olympics give us an opportunity to watch people who are trained to push themselves to their limits, every nuance of their being angled towards success, and of course, winning.

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Accent softening: let's talk about vowels

20-Sep-2016 14:24:55 / by Emma Serlin posted in english RP, Social & Cultural, words, Accent softening, elocution, vowels, classes, pronunciation, talk

Vowels have a greater impact on accents than we think.

When looking into accent softening, it is at first important to understand that it's no mean feat!

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