Set-up for success: the best home office environment for virtual communication

We’ve all been on conference calls that have been less than perfect - crackly lines, disappearing hosts, background interference and blurry screens, to name a few! During the current coronavirus...

Written by Emma Serlin

Published: March 30, 2020

effective communication Online Courses Virtual Communication Working From Home

Productive ways to keep yourself busy in self-isolation

Here we are in the midst of a first for most of our generation, a situation that we have little control over, that can’t be immediately fixed by technology and innovation, that even the experts can’t...

Written by Emma Serlin

Published: March 19, 2020

Online Courses New Skills

Coronavirus: What is our approach during this time of disruption?

There is no doubting this is one of the oddest and in many ways most alarming times most of us have experienced. But as a resolutely positive person, I am fully committed to finding the positives and...

Written by Emma Serlin

Published: March 18, 2020

The Female Factor: Women should play to their strengths to get ahead

Many of our female clients struggle with various workplace challenges, from being told to ‘smile more’ or that they are ‘too passionate’. While men also have communication challenges at work, there...

Written by Emma Serlin

Published: March 5, 2020

effective communication workplace communication Women In Business

Make difficult conversations a space where actual growth can happen

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad. We can pendulum-swing between...

Written by Emma Serlin

Published: February 17, 2020

Assertiveness workplace communication Meetings

Falling in love: how communication is key

Communication is essential to any human relationship, yet its effects are rarely felt more keenly – even sharply – than while walking the knife edge of a first date. Here the conversation can...

Written by Emma Serlin

Published: February 14, 2020

communication Social & Cultural

Live your brand values and use business as a force for good

Many organisations create and then communicate their brand values to their staff and customers. Some take it further and make big promises with audacious goals. They may gather press to announce...

Written by Emma Serlin

Published: February 5, 2020

Social & Cultural Development

How to nail THAT interview and bag your dream job

When we imagine how the coming year will be, some of us will feel vaguely disheartened, because there is a disconnect between the year we want and the year that our job determines we will have.

Written by Emma Serlin

Published: January 22, 2020

effective communication Interview technique Development

How to create connection anywhere, with anyone

How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have no friends at...

Written by Emma Serlin

Published: January 13, 2020

Social & Cultural effective communication workplace communication

Q&A with Emma - What are your resolutions & goals for 2020?

Thanks for sitting down with me. I know that you're a great believer in planning ahead and I know that you've spent time recently setting a vision and actionable goals for the year ahead for both...

Written by Penny McNamara

Published: January 3, 2020

Development Goals