How to Manage Uncertainty in the Virtual Workplace

Our working lives have been evolving for a while now, but the global pandemic has led to a radical change, and a scale of uncertainty that many of us have never experienced before. Working entirely...

Written by Cat Clancy

Published: May 12, 2020

workplace communication Personal Development Virtual Communication Working From Home

Why you shouldn’t feel guilty for wanting to reduce your native accent.

Should non-native English speakers drop, change or soften their accents? Your first instinct may be an indignant “of course not!” And in a way, we agree. But as with many things in life that seem...

Written by Emma Serlin

Published: May 2, 2020

communication Social & Cultural Accent softening

Creating connections in an increasingly virtual world

Remote working has been on the rise for some time with people asking for more flexible employment options - and with the current lockdown forcing most of us to become acquainted with virtual...

Written by Emma Serlin

Published: April 14, 2020

effective communication Virtual Communication Working From Home

Set-up for success: the best home office environment for virtual communication

We’ve all been on conference calls that have been less than perfect - crackly lines, disappearing hosts, background interference and blurry screens, to name a few! During the current lockdown...

Written by Emma Serlin

Published: March 30, 2020

effective communication Online Courses Virtual Communication Working From Home

Productive ways to keep yourself busy in self-isolation

The current lockdown situation might be limiting our movements for the next few months, but let's not let it limit our minds. Here are some ideas for you and please feel free to comment with any...

Written by Emma Serlin

Published: March 19, 2020

Online Courses New Skills

What is our approach during this time of disruption?

There is no doubting this is one of the oddest and in many ways most alarming times most of us have experienced. But as a resolutely positive person, I am fully committed to finding the positives and...

Written by Emma Serlin

Published: March 18, 2020

The Female Factor: Women should play to their strengths to get ahead

Many of our female clients struggle with various workplace challenges, from being told to ‘smile more’ or that they are ‘too passionate’. While men also have communication challenges at work, there...

Written by Emma Serlin

Published: March 5, 2020

effective communication workplace communication Women In Business

Make difficult conversations a space where actual growth can happen

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad. We can pendulum-swing between...

Written by Emma Serlin

Published: February 17, 2020

Assertiveness workplace communication Meetings

Falling in love: how communication is key

Communication is essential to any human relationship, yet its effects are rarely felt more keenly – even sharply – than while walking the knife edge of a first date. Here the conversation can...

Written by Emma Serlin

Published: February 14, 2020

communication Social & Cultural

Live your brand values and use business as a force for good

Many organisations create and then communicate their brand values to their staff and customers. Some take it further and make big promises with audacious goals. They may gather press to announce...

Written by Emma Serlin

Published: February 5, 2020

Social & Cultural Development