Make difficult conversations a space where actual growth can happen

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad. We can pendulum-swing between...

Written by Emma Serlin

Published: February 17, 2020

Assertiveness workplace communication Meetings

Falling in love: how communication is key

Communication is essential to any human relationship, yet its effects are rarely felt more keenly – even sharply – than while walking the knife edge of a first date. Here the conversation can...

Written by Emma Serlin

Published: February 14, 2020

communication Social & Cultural

Live your brand values and use business as a force for good

Many organisations create and then communicate their brand values to their staff and customers. Some take it further and make big promises with audacious goals. They may gather press to announce...

Written by Emma Serlin

Published: February 5, 2020

Social & Cultural Development

How to nail THAT interview and bag your dream job

When we imagine how the coming year will be, some of us will feel vaguely disheartened, because there is a disconnect between the year we want and the year that our job determines we will have.

Written by Emma Serlin

Published: January 22, 2020

effective communication Interview technique Development

How to create connection anywhere, with anyone

How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have no friends at...

Written by Emma Serlin

Published: January 13, 2020

Social & Cultural effective communication workplace communication

Q&A with Emma - What are your resolutions & goals for 2020?

Thanks for sitting down with me. I know that you're a great believer in planning ahead and I know that you've spent time recently setting a vision and actionable goals for the year ahead for both...

Written by Penny McNamara

Published: January 3, 2020

Development Goals

Want to grow your confidence? Get out of your comfort zone.

There are few people who actively enjoy discomfort. The sheer fact that we are human gives us a preference for feeling in control. Discomfort probably doesn’t feature on the top 10 emotions we like...

Written by Emma Serlin

Published: December 31, 2019

confidence effective communication public speaking

What can we learn from Greta Thunberg's communication style?

At the age of just 16, Greta Thunberg is known all round the world as the face of the youth climate change movement. From her initial protests outside the Swedish parliament to being featured on the...

Written by Emma Serlin

Published: December 19, 2019

confidence effective communication public speaking

Mistakes bring powerful lessons - how do you communicate them?

Results sometimes may not be what we expect them to be. But the extent to which they feel like a failure really depends upon our perspective.

Written by Emma Serlin

Published: December 16, 2019

effective communication presentations business workplace communication

6 Steps For Christmas Party Survival

The Christmas party season is here again and you might be one of the lucky ones desperate to get there and let your hair down. But you may be one of the many bracing themselves for the trial ahead -...

Written by Emma Serlin

Published: December 9, 2019

Social & Cultural workplace communication small talk