How to do yourself justice in meetings

If you’re an introvert, meetings can feel like warzones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in such...

Written by Emma Serlin

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Managing multi-cultural teams: a guide to improving communication

In an increasingly multicultural workplace - and with team working on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that...

Written by Emma Serlin

effective communication workplace communication

How to go from ignored to adored at work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

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How effective communication can unlock your team's potential

If you have been around the block a few times in business, you will know that effective teams don’t happen by accident. What if the key is communication?

Written by Emma Serlin

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Presentation skills: the dos and don’ts of the dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

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Empathy is your superpower: how to be a powerful communicator

Traditionally viewed as a 'soft' or 'feminine' skill, empathy is finally getting the attention it deserves as the most important business skill. But what does empathy really mean, and how canusing...

Written by Emma Serlin

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The recipe for writing a perfect speech

The phenomenal success of TED talks and the ubiquity of public speaking clips on social media has definitely raised the bar for the rest of us when it comes to presenting. But while perfect delivery,...

Written by Emma Serlin

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How to speak so that people want to listen - Emma analyses three of her favourite TED Talks

The TED Talk has become a cultural phenomenon. Not only do the speaker videos from the event get viewed over a billion times a year, but they have raised the bar for public speaking everywhere. Death...

Written by Emma Serlin

effective communication presentations public speaking pitching

How easy is it to reduce a native accent?

Ok, let’s be honest - a lot of people would be offended by the title of this blog post. Why would anyone want to reduce their native accent? After all, our accents are part of our identity, our own...

Written by Emma Serlin

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How to use notes in a speech or presentation: a guide for nervous speakers

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add emphasis...

Written by Emma Serlin

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