Set-up for success: the best home office environment for virtual communication

We’ve all been on conference calls that have been less than perfect - crackly lines, disappearing hosts, background interference and blurry screens, to name a few! During the current coronavirus...

Written by Emma Serlin

Published: March 30, 2020

effective communication Online Courses Virtual Communication Working From Home

The Female Factor: Women should play to their strengths to get ahead

Many of our female clients struggle with various workplace challenges, from being told to ‘smile more’ or that they are ‘too passionate’. While men also have communication challenges at work, there...

Written by Emma Serlin

Published: March 5, 2020

effective communication workplace communication Women In Business

How to nail THAT interview and bag your dream job

When we imagine how the coming year will be, some of us will feel vaguely disheartened, because there is a disconnect between the year we want and the year that our job determines we will have.

Written by Emma Serlin

Published: January 22, 2020

effective communication Interview technique Development

How to create connection anywhere, with anyone

How close are you to your co-workers? A key study by Relate revealed that only 75% of employees say they have good relationships at work. And new research suggests that one in ten have no friends at...

Written by Emma Serlin

Published: January 13, 2020

Social & Cultural effective communication workplace communication

Want to grow your confidence? Get out of your comfort zone.

There are few people who actively enjoy discomfort. The sheer fact that we are human gives us a preference for feeling in control. Discomfort probably doesn’t feature on the top 10 emotions we like...

Written by Emma Serlin

Published: December 31, 2019

confidence effective communication public speaking

What can we learn from Greta Thunberg's communication style?

At the age of just 16, Greta Thunberg is known all round the world as the face of the youth climate change movement. From her initial protests outside the Swedish parliament to being featured on the...

Written by Emma Serlin

Published: December 19, 2019

confidence effective communication public speaking

Mistakes bring powerful lessons - how do you communicate them?

Results sometimes may not be what we expect them to be. But the extent to which they feel like a failure really depends upon our perspective.

Written by Emma Serlin

Published: December 16, 2019

effective communication presentations business workplace communication

Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

communication body language confidence effective communication Interview technique

Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

confidence effective communication business Assertiveness workplace communication

How to do yourself justice in meetings

If you’re an introvert, meetings can feel like warzones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in such...

Written by Emma Serlin

Published: September 24, 2019

effective communication workplace communication Meetings