Want to grow your confidence? Get out of your comfort zone.

There are few people who actively enjoy discomfort. The sheer fact that we are human gives us a preference for feeling in control. Discomfort probably doesn’t feature on the top 10 emotions we like...

Written by Emma Serlin

Published: December 31, 2019

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What can we learn from Greta Thunberg's communication style?

At the age of just 16, Greta Thunberg is known all round the world as the face of the youth climate change movement. From her initial protests outside the Swedish parliament to being featured on the...

Written by Emma Serlin

Published: December 19, 2019

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Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

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Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

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7 self-sabotaging things you’re doing at work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

Published: September 4, 2019

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How to go from ignored to adored at work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

Published: August 22, 2019

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How to release the confident public speaker inside of you

Written by Emma Serlin

Published: July 25, 2019

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The STAR method: how to improve your interview technique

How many times have you been in an interview situation and the moment you were asked a question, your mind went blank. Instead of the well-formed answer you ought to have given, a stream of panicked...

Written by Emma Serlin

Published: July 2, 2019

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The ultimate guide to giving a wedding speech

It’s been said that a successful wedding speech should make the guests laugh and cry in equal measure, which is what makes the best ones so powerful. It also explains why more than half of wedding...

Written by Emma Serlin

Published: June 24, 2019

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Presentation skills: the dos and don’ts of the dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

Published: June 19, 2019

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