Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

communication body language confidence effective communication Interview technique

Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

confidence effective communication business Assertiveness workplace communication

7 self-sabotaging things you’re doing at work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

Published: September 4, 2019

confidence Assertiveness workplace communication

How to go from ignored to adored at work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

Published: August 22, 2019

confidence effective communication workplace communication

How to release the confident public speaker inside of you

Written by Emma Serlin

Published: July 25, 2019

good first impression confidence presentations public speaking

The STAR method: how to improve your interview technique

How many times have you been in an interview situation and the moment you were asked a question, your mind went blank. Instead of the well-formed answer you ought to have given, a stream of panicked...

Written by Emma Serlin

Published: July 2, 2019

good first impression confidence Interview technique LSW Founder 'insights'

The ultimate guide to giving a wedding speech

It’s been said that a successful wedding speech should make the guests laugh and cry in equal measure, which is what makes the best ones so powerful. It also explains why more than half of wedding...

Written by Emma Serlin

Published: June 24, 2019

Social & Cultural confidence public speaking Tips Wedding

Presentation skills: the dos and don’ts of the dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

Published: June 19, 2019

confidence effective communication presentations public speaking talk pitching workplace communication

How to use notes in a speech or presentation: a guide for nervous speakers

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add emphasis...

Written by Emma Serlin

Published: April 29, 2019

confidence effective communication presentations public speaking Resources talk Tips pitching

How to create a powerful first impression

You’re bound to have heard the expression “first impressions count.” And it’s true. Humans are hardwired to make snap judgements – it’s an evolutionary instinct. Early man lived in a much more...

Written by Emma Serlin

Published: April 1, 2019

good first impression body language confidence power pose