Make difficult conversations a space where actual growth can happen

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad. We can pendulum-swing between...

Written by Emma Serlin

Published: February 17, 2020

Assertiveness workplace communication Meetings

How to Communicate With Your Team to Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem like a bit of...

Written by Emma Serlin

Published: November 12, 2019

Assertiveness workplace communication

Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

confidence effective communication business Assertiveness workplace communication

The Do’s and Don’ts of dealing with interruptions at work

Written by Emma Serlin

Published: October 10, 2019

Assertiveness workplace communication Meetings

7 Self-Sabotaging Things You’re Doing At Work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

Published: September 4, 2019

confidence Assertiveness workplace communication

Be more assertive at work (not aggressive)

How is it that some people seem to get exactly what they want at work, while others struggle to get anywhere at all? We all know the sort of people – they are often the recipients of promotions ahead...

Written by Michael Pryke

Published: March 29, 2018

communication effective communication work Assertiveness workplace communication