How To Overcome Fear Of Speaking In Meetings

If you’re an introvert, meetings can feel like warzones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in such...

Written by Emma Serlin

Published: January 31, 2022

Effective Communication Workplace communication Assertiveness Meetings Women In Business

Using Vocal Characteristics To Convey Emotion

The voice tells us a lot about a person and what they have to say. Versatility in your vocal characteristics and skills can be extremely valuable, whether you’re podcasting, acting or simply...

Written by Hannah Wright

Published: December 19, 2021

Effective Communication Workplace communication Assertiveness Meetings

7 Self-Sabotaging Things You’re Doing At Work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

Published: September 27, 2021

Confidence Workplace communication Assertiveness Women In Business

6 Common Speech Habits To Avoid In A Job Interview

You've come dressed with a smile, you're wearing the appropriate attire, and you've nailed the firm handshake. Congratulations! You've passed phase one of the interview process (and that alone is an...

Written by Emma Serlin

Published: May 31, 2021

Effective Communication Interview technique Communication Tips Assertiveness

How To Have Difficult Conversations At Work

Conversations can be difficult for a number of reasons, but usually it’s because we’re worried about how the other person will react, or that we will make them feel bad. We can pendulum-swing between...

Written by Emma Serlin

Published: February 17, 2020

Workplace communication Assertiveness Meetings

Communicating With Your Team To Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem like a bit of...

Written by Emma Serlin

Published: November 28, 2019

Workplace communication Assertiveness

Why You Don't Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

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How To Deal With Interruptions At Work

Written by Emma Serlin

Published: October 10, 2019

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How To Be More Assertive At Work

How is it that some people seem to get exactly what they want at work, while others struggle to get anywhere at all? We all know the sort of people – they are often the recipients of promotions ahead...

Written by Michael Pryke

Published: March 29, 2018

Effective Communication Workplace communication Assertiveness

How To Be Authoritative At Work

Do you want to build respect in the workplace and improve your authority when you are speaking? Here are two simple trips to put into practise straight away - it's all about your verbal and your...

Written by Emma Serlin

Published: October 25, 2017

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