6 Steps For Christmas Party Survival

The Christmas party season is here again and you might be one of the lucky ones desperate to get there and let your hair down. But you may be one of the many bracing themselves for the trial ahead -...

Written by Emma Serlin

Published: December 9, 2019

Social & Cultural workplace communication small talk

How to Communicate With Your Team to Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem like a bit of...

Written by Emma Serlin

Published: November 12, 2019

Assertiveness workplace communication

Why you don't need to act like a man to succeed at work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

confidence effective communication business Assertiveness workplace communication

The Do’s and Don’ts of dealing with interruptions at work

Written by Emma Serlin

Published: October 10, 2019

Assertiveness workplace communication Meetings

How to do yourself justice in meetings

If you’re an introvert, meetings can feel like warzones in which your main goal is to duck extroverted bullets while the loudest personalities exchange fire. So how do you do yourself justice in such...

Written by Emma Serlin

Published: September 24, 2019

effective communication workplace communication Meetings

Managing multi-cultural teams: a guide to improving communication

In an increasingly multicultural workplace - and with team working on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that...

Written by Emma Serlin

Published: September 12, 2019

effective communication workplace communication

7 self-sabotaging things you’re doing at work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

Published: September 4, 2019

confidence Assertiveness workplace communication

How to go from ignored to adored at work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

Published: August 22, 2019

confidence effective communication workplace communication

Why is English pronunciation so difficult for Spanish speakers?

If your mother tongue is Spanish, you may find learning and pronouncing some English words and phrases very challenging. Since many of our Accent Softening clients are Spanish speakers, we thought it...

Written by Emma Serlin

Published: August 13, 2019

elocution pronunciation workplace communication

How effective communication can unlock your team's potential

If you have been around the block a few times in business, you will know that effective teams don’t happen by accident. What if the key is communication?

Written by Emma Serlin

Published: July 31, 2019

body language effective communication Tips business workplace communication