Valentines advice: From the bedroom to the boardroom...

13-Feb-2019 / by Emma Serlin posted in workplace communication, communication, effective communication

Ever wondered what makes your colleagues tick? What turns them on in the office? Or do you save all your best lines for that special someone back at home?

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This Christmas cracker joke sums up how accents can be a challenge!

15-Dec-2018 / by Emma Serlin posted in workplace communication

Three guys are out walking. The first one says, “Windy, isn’t it?” The second one answers, “No, it’s Thursday!” To which the third replies, “So am I. Let’s go get a beer.” 

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Finding Your Voice, Finding Your Tribe

23-Oct-2018 / by Emma Serlin posted in Social & Cultural, Accent softening, communication, workplace communication

The BBC has just released their findings from the world's largest loneliness study. 55,000 people took part in the BBC's Loneliness Experiment in collaboration with the Wellcome Collection. The people who took the survey were asked how they would define the feeling of ‘loneliness’. The results were surprising. In fact, being around people or not has no bearing on loneliness. Instead, it’s a more complex notion. In the top five responses, for example, was that people felt loneliness was simply not feeling understood.


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What leaders can learn from Donald Trump's communication skills: The Good, The Bad And The Ugly.

25-Sep-2018 / by Emma Serlin posted in workplace communication

Like it or lump it Donald Trump can teach us a thing or two about leadership. A businessman from New Jersey, Trump has elevated himself to the highest political office in his country. Divisive as he is, there are things we can learn from his communication strategy.

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What is vocal charisma and how can we achieve it?

19-Sep-2018 / by Emma Serlin posted in workplace communication

In today's job market, “Communication Skills” have transcended the ‘soft skills’ category and gone right to number one on every hiring managers list when it comes to securing new talent. For those of us who struggle with communication, this can be a daunting prospect.

Despite our competence to do the job, our ability to excel in the area of communication can be the one things standing between us and the career progression we want. 

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Brevity: Three tips on speaking less while saying more

14-Sep-2018 / by Emma Serlin posted in workplace communication

We’ve all been that person in a scenario where we wanted to communicate something, but we realise with a sinking heart, we’ve fluffed it. The urge was there, to speak above the parapet, to have our voice heard. Yet, when our turn finally came, we took too long and talked too much. We end up walking away, doubting whether we really got our point across.

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Is the way you speak keeping you from getting a job?

3-Sep-2018 / by Emma Serlin posted in workplace communication

Getting the right job for you is a delicate mission, and one that can feel fraught with challenges. The job you dream of is where you can do what you are good at, what you enjoy on a daily basis, where the workplace feels like home and where work doesn’t feel like work. Right?

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Be more assertive at work (not aggressive)

29-Mar-2018 / by Michael Pryke posted in Assertiveness, work, communication, effective communication, workplace communication

How is it that some people seem to get exactly what they want at work, while others struggle to get anywhere at all? We all know the sort of people – they are often the recipients of promotions ahead of their peers; they negotiate their ideal salary while others jump at the first offer; and management often implement their ideas when they’re presented at meetings or in proposals.

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