Communication & Accent Reduction Blog

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

Published: June 19, 2019

Traditionally viewed as a 'soft' or 'feminine' skill, empathy is finally getting the attention it deserves as the most important business skill. But what does empathy really mean, and how canusing...

Written by Emma Serlin

Published: June 3, 2019

The phenomenal success of TED talks and the ubiquity of public speaking clips on social media has definitely raised the bar for the rest of us when it comes to presenting. But while perfect delivery,...

Written by Emma Serlin

Published: May 27, 2019

The TED Talk has become a cultural phenomenon. Not only do the speaker videos from the event get viewed over a billion times a year, but they have raised the bar for public speaking everywhere. Death...

Written by Emma Serlin

Published: May 17, 2019

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add emphasis...

Written by Emma Serlin

Published: April 29, 2019

Pitching is a word that can strike fear into the heart of even the most shrewd business person. If it doesn’t come naturally to you, the thought of standing in front of an audience, selling yourself...

Written by Emma Serlin

Published: February 22, 2019

Prince Harry used to be the naughty prince, the nation’s younger brother, who was known more for his passion for partying than for typically Royal behaviour. And yet after some hair raising times in...

Written by Emma Serlin

Published: November 12, 2018

We’ve all been that person in a scenario where we wanted to communicate something, but we realise with a sinking heart, we’ve fluffed it. The urge was there, to speak above the parapet, to have our...

Written by Emma Serlin

Published: September 14, 2018

That special day has finally arrived. As you stand up to deliver your speech, you gently tap the side of your glass invitingly. Heads turn in your direction in a flurry and the anticipation is...

Written by Emma Serlin

Published: August 10, 2018

What if there was a simple equation that helped you to become a better communicator? Well, now there is! When we say 'effective' communication' we are essentially talking about sharing our ideas an...

Written by Emma Serlin

Published: October 3, 2017