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4 Reasons Pauses Are Great For Communication

Pauses are crucial to good communication These aren’t nebulous empty pauses, but little breaks, which signify a unit of thought. You can think of it as a musical phrase which is part of a longer...

Written by Emma Serlin

Published: March 3, 2016

Effective Communication Communication Tips

Received Pronunciation: Is There A Right Way To Pronounce Words?

Words are the great facilitator of our communication. When we use words sloppily therefore, we are undermining our position as communicators.

Written by Emma Serlin

Published: February 29, 2016

Accent Softening Communication Tips

Three Steps To Brave Communication

“You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, ‘I have lived through this horror. I can take the...

Written by Emma Serlin

Published: February 19, 2016

Effective Communication Communication Tips

How To Use Gesture To Your Advantage

Jamie Chapman, one of our Principal Coaches shares with us a story of one of his clients’ fantastic transformations that landed her the dream job. “When Rachel came for an Elocution and Effective...

Written by Emma Serlin

Published: September 25, 2015

Nonverbal Communication Effective Communication Elocution Communication Tips

6 Techniques to Overcome Public Speaking Anxiety

Glossophobia, the fear of public speaking, is greater than the fear of death for 75% of us. It affects everyone from CEO to student, manager to marketer. Too many of us are filled with dread if told...

Written by Emma Serlin

Published: August 21, 2015

Confidence Effective Communication Public Speaking Communication Tips

LSW’s communication tips for each Labour Leadership candidate

With the Labour Leadership contest hotting up with as many surprises, plot changes and startling character developments as a heart-thudding novel, we thought it was time to put the spotlight on the...

Written by Emma Serlin

Published: August 11, 2015

Effective Communication Communication Tips

Authentic Speech: What Does It Mean And Why Should You Care?

We all know what inauthentic communication looks and sounds like. Whether it’s a politician from an elite background trying to mimic a Northern working class accent to “get on the voters’ level”, or...

Written by Emma Serlin

Published: July 23, 2015

Nonverbal Communication Confidence Effective Communication Interview technique Presentation Skills Public Speaking Communication Tips

Your Accent Challenge: Overcome It By Focusing On 4 Key Ideals

Accents can be a challenge. Even if you are a fluent English speaker, you may find an accent to be a bump in the road towards being the best communicator you can be. An accent can create a...

Written by Emma Serlin

Published: June 23, 2015

Accent Softening Communication Tips

How To Eliminate Negative Internal Voices

“The more a person allows the critical voice to affect the way they speak, the more they retreat inwards, away from good communication.” Last week I ran a workshop in Glasgow for a very well known...

Written by Emma Serlin

Published: May 21, 2015

Effective Communication Communication Tips

What Is Convergence?

Have you ever been speaking to someone with a different accent, and found yourself changing the way you speak to sound more like them?

Written by Emma Serlin

Published: March 12, 2015

Accent Softening Elocution Communication Tips