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Prince Andrew - A Lesson In How (Not) To Communicate

Let’s set the scene. Prince Andrew has faced criticism over many months for his friendship with convicted sex offender Jeffrey Epstein who died in prison, apparently having taken his own life. There...

Written by Emma Serlin

Published: November 28, 2019

Nonverbal Communication Confidence Effective Communication Interview technique

Why You Don't Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

Confidence Effective Communication Workplace communication Assertiveness Women In Business

How To Be Liked By Everyone At Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

Published: August 22, 2019

Confidence Effective Communication Workplace communication

How To Be Confident In Public Speaking

Feel the fear and do it anyway. Isn’t that what they say? And public speaking is one situation where that quote is particularly poignant. It’s perfectly natural to feel the adrenalin pumping when...

Written by Emma Serlin

Published: July 25, 2019

First Impression Confidence Presentation Skills Public Speaking

The STAR Method: How To Improve Your Interview Technique

How many times have you been in an interview situation and the moment you were asked a question, your mind went blank. Instead of the well-formed answer you ought to have given, a stream of panicked...

Written by Emma Serlin

Published: July 2, 2019

First Impression Confidence Interview technique

Presentation Skills Training: The Do's & Don’ts Of The Dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

Published: June 19, 2019

Confidence Effective Communication Presentation Skills Public Speaking Workplace communication Pitching

How To Use Presentation Notes Effectively

Watch any TEDx talk and you’ll see the speaker strolling confidently around the stage, making eye contact with members of the audience and using their arms - their whole bodies even - to add emphasis...

Written by Emma Serlin

Published: April 29, 2019

Confidence Effective Communication Presentation Skills Public Speaking Communication Tips Pitching

How To Create A Powerful First Impression

You’re bound to have heard the expression “first impressions count.” And it’s true. Humans are hardwired to make snap judgements – it’s an evolutionary instinct. Early man lived in a much more...

Written by Emma Serlin

Published: April 1, 2019

First Impression Nonverbal Communication Confidence Effective Communication

Hats Off To Harry - Born To Be Royal

Prince Harry used to be the naughty prince, the nation’s younger brother, who was known more for his passion for partying than for typically Royal behaviour. And yet after some hair raising times in...

Written by Emma Serlin

Published: November 12, 2018

Nonverbal Communication Confidence Effective Communication Elocution Presentation Skills Public Speaking Communication Tips

5 Tips for Communicating With Your Team - Part 2

In the second of this two-part blog post, we continue to share top tips for those of you in leadership roles who are looking to communicate more effectively with your team. In our previous post, we...

Written by Emma Serlin

Published: December 7, 2017

Confidence Effective Communication