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How To Use Gesture To Your Advantage

Jamie Chapman, one of our Principal Coaches shares with us a story of one of his clients’ fantastic transformations that landed her the dream job. “When Rachel came for an Elocution and Effective...

Written by Emma Serlin

Published: September 25, 2015

Nonverbal Communication Effective Communication Elocution Communication Tips

6 Techniques to Overcome Public Speaking Anxiety

Glossophobia, the fear of public speaking, is greater than the fear of death for 75% of us. It affects everyone from CEO to student, manager to marketer. Too many of us are filled with dread if told...

Written by Emma Serlin

Published: August 21, 2015

Confidence Effective Communication Public Speaking Communication Tips

LSW’s communication tips for each Labour Leadership candidate

With the Labour Leadership contest hotting up with as many surprises, plot changes and startling character developments as a heart-thudding novel, we thought it was time to put the spotlight on the...

Written by Emma Serlin

Published: August 11, 2015

Effective Communication Communication Tips

Authentic Speech: What Does It Mean And Why Should You Care?

We all know what inauthentic communication looks and sounds like. Whether it’s a politician from an elite background trying to mimic a Northern working class accent to “get on the voters’ level”, or...

Written by Emma Serlin

Published: July 23, 2015

Nonverbal Communication Confidence Effective Communication Interview technique Presentation Skills Public Speaking Communication Tips

How To Eliminate Negative Internal Voices

“The more a person allows the critical voice to affect the way they speak, the more they retreat inwards, away from good communication.” Last week I ran a workshop in Glasgow for a very well known...

Written by Emma Serlin

Published: May 21, 2015

Effective Communication Communication Tips

Authentic Communication At Work

Last night I went to a talk on authenticity in the work place. Some of it was good, and some really good. And unsurprisingly, given the subject matter of the talk, the moments that were most engaging...

Written by Emma Serlin

Published: February 19, 2015

Effective Communication Communication Tips

Amy Cuddy — Your Body Language Shapes Who You Are

Is it possible to turn your nerves into swagger in just two minutes?

Written by Emma Serlin

Published: January 9, 2015

Nonverbal Communication Effective Communication Communication Tips

Leadership At Work: Why Would Anyone Want To Be Led By You?

This week, we’re asking you to answer this terrifying question, as expertly discussed by the Harvard Business Review - Why would anyone want to be led by you?

Written by Emma Serlin

Published: November 17, 2014

Effective Communication Communication Tips Workplace communication Assertiveness Women In Business

Communication… It Isn't Just What We Hear And Say...

Words words words… let’s face it, it’s difficult to communicate without them! However, important though words undoubtedly are—they are not the be all and end all of our communication. What makes an...

Written by Jamie Chapman

Published: November 3, 2014

Effective Communication

Listen. Connect. Engage. Mastering the art of communication

Listening is a crucial and often forgotten element of good communication. Getting it right essentially means building a relationship with the speaker, supporting them to speak with confidence, and...

Written by Emma Serlin

Published: November 28, 2013

Effective Communication Communication Tips