Managing multi-cultural teams: a guide to improving communication

In an increasingly multicultural workplace - and with team working on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that...

Written by Emma Serlin

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7 self-sabotaging things you’re doing at work

Have you ever found yourself apologising for a suggestion, preceding an idea with a self-deprecating disclaimer, or phrasing a comment as a question in order to soften it? These communication habits...

Written by Emma Serlin

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How to go from ignored to adored at work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

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Why is English pronunciation so difficult for Spanish speakers?

If your mother tongue is Spanish, you may find learning and pronouncing some English words and phrases very challenging. Since many of our Accent Softening clients are Spanish speakers, we thought it...

Written by Emma Serlin

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How effective communication can unlock your team's potential

If you have been around the block a few times in business, you will know that effective teams don’t happen by accident. What if the key is communication?

Written by Emma Serlin

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How to release the confident public speaker inside of you

Written by Emma Serlin

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The STAR method: how to improve your interview technique

How many times have you been in an interview situation and the moment you were asked a question, your mind went blank. Instead of the well-formed answer you ought to have given, a stream of panicked...

Written by Emma Serlin

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The ultimate guide to giving a wedding speech

It’s been said that a successful wedding speech should make the guests laugh and cry in equal measure, which is what makes the best ones so powerful. It also explains why more than half of wedding...

Written by Emma Serlin

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Presentation skills: the dos and don’ts of the dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

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Empathy is your superpower: how to be a powerful communicator

Traditionally viewed as a 'soft' or 'feminine' skill, empathy is finally getting the attention it deserves as the most important business skill. But what does empathy really mean, and how canusing...

Written by Emma Serlin

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