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Mistakes Bring Powerful Lessons - How Do You Communicate Them?

Results sometimes may not be what we expect them to be. But the extent to which they feel like a failure really depends upon our perspective.

Written by Emma Serlin

Published: December 16, 2019

Effective Communication Presentation Skills Workplace communication

Communicating With Your Team To Earn Their Respect

Respect, it is said, is earned and not given. For many of us, being respected as a leader or colleague is hard-won and, in the early stages of a professional relationship, it can seem like a bit of...

Written by Emma Serlin

Published: November 28, 2019

Workplace communication Assertiveness

Why You Don't Need To Act Like A Man To Succeed At Work

‘Act like a man to succeed’ is a misguided piece of advice on several counts. Quite aside from the problem of deciding which men to imitate (what if they are dysfunctional or incompetent?), this...

Written by Emma Serlin

Published: October 24, 2019

Confidence Effective Communication Workplace communication Assertiveness Women In Business

How To Deal With Interruptions At Work

Written by Emma Serlin

Published: October 10, 2019

Effective Communication Communication Tips Workplace communication Assertiveness Meetings Women In Business

Managing Multicultural Teams: A Guide To Improving Communication

In an increasingly multicultural workplace - and with teamworking on the rise - it is becoming more and more important to prioritise effective cross-cultural communication. The good news is that...

Written by Emma Serlin

Published: September 12, 2019

Effective Communication Workplace communication

How To Be Liked By Everyone At Work

Visit any organisation and you’ll find a mix of different kinds of people: a plethora of personalities. It’s what makes for great ideas, creativity and ultimately, success. But it’s also what can...

Written by Emma Serlin

Published: August 22, 2019

Confidence Effective Communication Workplace communication

Why Is English Pronunciation So Difficult For Spanish Speakers?

If your mother tongue is Spanish, you may find learning and pronouncing some English words and phrases very challenging. Since many of our Accent Softening clients are Spanish speakers, we thought it...

Written by Emma Serlin

Published: August 13, 2019

Elocution Pronunciation Tips Workplace communication

How Effective Communication At Work Can Unlock Your Team's Potential

If you have been around the block a few times in business, you will know that effective teams don’t happen by accident. So what if the key is effective team communication?

Written by Emma Serlin

Published: July 31, 2019

Nonverbal Communication Effective Communication Communication Tips Workplace communication

Presentation Skills Training: The Do's & Don’ts Of The Dreaded Q&A

You’ve finished your presentation and the audience is applauding loudly. You feel a swell of adrenalin and know you’ve done a great job – all that practise was worth it. But now it’s time for the...

Written by Emma Serlin

Published: June 19, 2019

Confidence Effective Communication Presentation Skills Public Speaking Workplace communication Pitching

Valentines Advice: From The Bedroom To The Boardroom...

Ever wondered what makes your colleagues tick? What turns them on in the office? Or do you save all your best lines for that special someone back at home?

Written by Emma Serlin

Published: February 13, 2019

Effective Communication Workplace communication